Website PROUD PANDA NETWORK TECHNOLOGY LLC
- Response to user’s pre-sales/after-sales questions.
- Require online remote client to solve the problem with some special circumstances.
- Collect user’s feedback questions, and hand over to relevant departments in time.
- Collect user’s requirements, analyzed common problems, and proposed optimization suggestions for the user.
- Be able to find potential problems of user’s and resolve the problem promptly.
- Assign task to team member, lead the team, and conduct meeting.
- Bachelor’s degree or above. (The requirements can be relaxed for those with experience).
- Clear communication, able to listen to user’s, voices and opinions, clarify customer’s needs, and propose solutions promptly.
- IT company experienced or related experience is preferred.
- Lead the team and assign work to the team.
- Typing speed (60 characters/min).
- Excellent verbal and written communication skills.
- Master the basic operations of Excel and Word.
- Fluent in English, Chinese/Mandarin Speaking.
Benefits of Joining Us
- Dynamic and innovative environment.
- Growth opportunities
- Chance to work on incredible projects
- Work in a genuine family feel culture
- Amazing company social activities and team building events
- Free beverages, tea and coffee
- Competitive Salary